Case Studies

Real-Time Parking for a bustling downtown

When Moncton built Avenir Centre, its 8,500-seat events facility that opened in 2018, parking was not part of the plan.

“We wanted to take the approach of a bigger city, with a dispersed parking model,” says Alcide Richard, director of design and construction at the City of Moncton. “We did not want everyone parking at the same place at the same time.”

The city had data showing there was more than enough parking within a 15-minute walk for even a capacity crowd or a busy evening downtown. But still, there was a lot of concern expressed by the public.  

“We knew there was enough parking,” Alcide says. “How do we demonstrate that to the public? How do we ensure people have the same confidence that we do? How do we communicate that?” 

Easy & Accessible

Moncton turned to HotSpot, which handled its on-street parking, to create an easy, accessible tool that would show the availability and location of parking spaces at a given moment. 

HotSpot’s custom solution, Real-Time Parking, uses a simple red and green colour code for parking spots at all public and many private lots in downtown Moncton.

“It’s been working very well for us,” Alcide says. “And it’s neat that it was a made-in-New-Brunswick solution for a New Brunswick community.” 

Integrated with Google Maps

Available in the HotSpot app or online, Real-Time Parking uses Google Maps. Users can navigate the best route straight to a spot. 

Alcide praises HotSpot’s technical abilities and its willingness to design custom solutions to overcome challenges, including, recently, a digital tool for its parking gates. 

“They’re a very forward-thinking company,” Alcide says. “They are not scared of challenging themselves. They really came through for us.”